Contact information
Start People Venlo

German speaking Customer Support and Online Services employee

  • Enschede
  • Fulltime

Job description

As a representative, you will not just be handling phone calls, or writing emails. You will also be chatting with customers, developing online support content (e.g. FAQ’s), responding to customers reviews on big e-tailer websites like Amazon, handling defective products, exchanging them, or upgrading them.


You are fluent in German and English

You have the ability to switch to different communication styles depending on the channel you are working for, e.g. chat, marketing texts, FAQ’s, e-mails, phone, web care

You are located within travel distance of Enschede

You are customer focused to achieve the best result for your customers and the business

You are independent, able to manage your own workload and prioritize tasks

You have affinity with technical products, mobile apps, social media

You are able to commit to the job for at least one year

You are flexible in working hours, depending on other colleagues holidays and the workload in the department


An exciting opportunity to play a role within a small international team (+/- 10 colleagues) that provides high quality services in Europe;

An attractive salary plus benefits & training.

Working hours 32 hours per week. Monday to Friday between 11:00 - 17:00 or 12:00-18:00


Location Enschede
Employment type
Education level